If it wasn’t for a platform such as Mastermind.FM, I would not be able to have these wonderful opportunities.
Earlier this month I interview Shep Hyken, he is a customer service and customer experience expert as well as a New York Times and Wall Street Journal Best-Selling author. I came across his work while watching a Facebook live stream that I mentioned in my article about support over on WP Mayor.
Shep gracefully accepted my invite to the Mastermind.FM podcast and that led to the episode linked below. This podcast has given me the opportunity to speak to these amazing people, and I look forward to what else it brings in the coming months.
Keep an eye out for a few more episodes coming in the next few weeks.